Privacy notice

Privacy notice

Introduction

Telenor AI Factory (“we,” “us,” or “our”) is committed to protecting the privacy and security of our visitors, partners, and clients. This Privacy Notice explains what personal data we collect when you visit our website (telenoraifactory.no) or interact with us, how we use it, and what rights you have. By using our site or services, you agree to the practices outlined here.

  1. Data We Collect

When you visit our website, you leave electronic traces such as:

  • Technical data: IP address, domain name, browser type, operating system, and usage data (pages visited, time spent, navigation patterns).
  • Cookie data: Information gathered through cookies and similar technologies to measure site traffic and improve functionality.
  • Contact and registration information: If you use a contact form or sign up to receive information, we collect your name, email address, phone number, and any message you provide.
  • Service interaction data: Communications with us, such as support requests or feedback.

We do not sell your personal information to third parties.

  1. How We Use Your Data

We process your personal data to:

  • Operate, maintain, and improve our website and services.
  • Analyse website traffic and user behaviour to enhance user experience.
  • Respond to enquiries and provide you with requested information.
  • Comply with legal and regulatory requirements.
  • Safeguard our systems and prevent misuse or security incidents.
  1. Legal Basis for Processing

We process personal data based on:

  • Legitimate interest: Improving our website and understanding its usage.
  • Consent: For cookies and certain marketing or contact processes.
  • Legal compliance: Meeting obligations under applicable laws.
  • Contractual necessity: When responding to enquiries or service requests.
  1. Data Sharing and Transfers

We may share your information with:

  • Service providers: For hosting, analytics, and communication tools, under strict confidentiality agreements.
  • Legal authorities: When required by law or to protect our rights.

Some data may be processed outside the Nordic region. In such cases, we use safeguards like EU Standard Contractual Clauses to protect your information.

  1. Cookies and Tracking

Cookies are small text files stored on your device by our web server. They help measure traffic, store preferences, and improve site functionality.

  • Our cookies do not store directly identifiable personal data unless you provide it.
  • You can disable cookies via your browser settings; note this may affect site functionality.

For more details, see our Cookie Policy.

  1. Data Retention

We keep your personal data only as long as necessary for the purposes described above, to meet legal obligations, or to resolve disputes. After that, data will be deleted or anonymised.

  1. Data Security

We use technical and organisational measures such as encryption, secure servers, and access controls to prevent unauthorised access, loss, or misuse of your personal data.

  1. Your Rights

Under applicable privacy laws, you may:

  • Request access to your data.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Restrict or object to certain processing.
  • Request a copy of your data in a portable format.
  • Withdraw consent at any time.

To exercise your rights, contact us at: aifactory@telenor.com.

  1. Updates to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted here with a revised “last updated” date. We encourage you to check periodically for updates.

Last updated: August 2025